Parts and Service Coordinator – Springdale, Arkansas

Parts and Service Coordinator – Springdale, Arkansas

Location: Springdale, Arkansas

Stribling Equipment, a John Deere Construction & Forestry Dealer with locations throughout Mississippi, Arkansas, and West Tennessee, has a Parts and Service Coordinator opportunity available in Springdale, Arkansas.

Since 1983, Stribling Equipment has been the premier construction & forestry dealership in the Mississippi Delta earning exemplary market share through outstanding customer relationships and customer support. At Stribling Equipment, we provide unequaled support through 200+ product support professionals at 20 locations including 125+ technicians. Our industry leading parts department personnel and field service technicians operating 54 modern field service trucks are available 24/7 and our machine monitoring capabilities allow us to proactively conduct repairs and provide parts support more efficiently.

If you are ready for an exciting and rewarding career path at Stribling Equipment with opportunities for training and unlimited earning potential and growth, then this is the ideal opportunity for you!

Parts & Service Coordinator Job Responsibilities:

• Reviewing all service reports to accurately describe work done.
• Tracking technician’s time and reconcile to electronic time stamps on work orders.
• Proficiency in mechanical systems (transmissions, engines, hydraulics, etc.).
• Processing orders for parts directly with customers at the counter and by phone.
• Ordering parts from John Deere and other approved vendors when necessary.
• Providing follow-up and escalation of back orders when necessary.
• Shipping, receiving and stocking parts as needed on a daily basis.
• Reviewing and editing repair orders daily as jobs are completed.
• Opening all repair orders in the system and Maintain a “Repair Order Log Book”.
• Inspecting all machines upon completion of repair to ensure top quality work.

Qualified candidates will be capable of performing all of the above and should possess many of the following:

• Agricultural or Construction Background or Education
• Bachelor of Science or Associates Degree in an Applicable Field Such as Business Administration, Agriculture Economics, Agricultural Engineering, Agribusiness, Construction Management, Forest Resource Management, etc.
• Experience, Understanding, or Knowledge of the Mississippi Delta Region
• Practical Mechanical Knowledge
• Self-Motivated
• Solid Time Management Skills
• Interpersonal and Communication (verbal & written) Skills
• Detail Oriented, Organized, Ability to Multi-Task
• Ability to Build Strong Customer Relationships
• Ability to Work Well Within a Team Environment

Our Rewarding Career Options Include the Following Benefits:

• Great Wages
• Exceptional Incentives & Benefits
• Medical/Dental Insurance
• In-house Training
• Advancement Opportunities
• 401K

We promote a drug free work place; therefore, the successful candidate must submit to a drug test upon accepting this position.

If this isn’t the right opportunity for you, we wish you all of the best in your continued search. If you know someone who may benefit from what we have to offer and has the heart and experience to help us in serving the needs of our clients, please feel free to pass it on!

Stribling Equipment, LLC is an Equal Opportunity Employer

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